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PFD responded to Athens for mutual aid on a structure fire this afternoon. PFD worked alongside Athens FD, Petersburg Rural FPD, and Sherman FD to extinguish the fire. All crews made a quick stop, and...
PFD was paged for automatic aid to Athens Fire Department for an attached garage fire in Cantrall. All residents were accounted for and no injuries were reported.
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PFD assisted with a multi-agency mutual aid call last night in rural Menard County. Great job to all members of the departments on scene! No injuries reported.
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PFD responded to a mutual aid structure fire at Lake Petersburg with Petersburg Rural early this morning. Tallula Fire, Menard EMS and the Menard Co. Rescue Squad also assisted. Occupants of the resid...
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PFD would like to extend a special thank you to Fritz Pfister, Executive Board member from the Land of Lincoln Honor Flight for being in attendance at our meeting last night for the presentation of th...
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PFD would like to welcome Jack Nale, Lauren Harrison & Emma Thomas to the PFD Cadet program! We look forward to training with them and teaching them about the fire service industry.
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Huge thanks to Image Design & Landscaping in Petersburg for their amazing work on our landscaping project!!!!
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Please join us in congratulating one of our own, Firefighter Colton Doerr and his beautiful bride Lauren! A beautiful ceremony was held on Saturday September 24th at the Farmstead in rural Petersburg....
Dial 911

 

 

Click on the above link to be routed to the Menard County 911 website.


How do I know when to dial 911?
Anytime you find yourself in a situation that requires an emergency response from a law enforcement agency, a fire department, or an ambulance service you should call 911. As a general rule, if you face a situation where you are trying to decide whether to dial 911 or not, DIAL 911. It is always better to be safe than risk the chance of not getting the help you need, when you need it.

If you have a situation that you need to report, but the incident is a past event and non-threatening (not in progress, suspects are unknown or not seen), i.e., theft of personal property, past criminal mischief/vandalism, a theft from an auto that occurred during the night, then you may want to contact the law enforcement agency to report the incident by calling in to the Menard County Jail at (217) 632-2273. Again, anytime you are unsure of when to dial 911, it is always better to dial 911 than risk not getting help when you need it. 
 
What can I expect when I call 911?
When you dial 911, your call will be answered by an 911 Dispatcher. The dispatcher will conduct an interview to determine the type of emergency service needed. Questions generally asked fall into key questions of WHO, WHAT, WHERE, WHEN, and depending on the situation, WHY. It's important to listen to the dispatcher and answer the questions asked. The dispatcher must ask you specific questions in order to ensure you receive the kind of help needed. It may seem that you are asked a lot of questions and that a lot of time has passed,however trained dispatchers will only ask questions that are necessary in getting you the proper help you need. This generally takes less than 30-45 seconds. Often times the dispatcher will start emergency response units and will return to ask the follow-up questions.) The main objective is to remain calm and listen to the dispatcher's instructions...help is on the way.

What happens if I accidentally dial 911?
Misdials are sometimes experienced on 911. Often many misdials are realized after the number is dialed and the caller will immediately disconnect the line. This is what is commonly referred to as a "911 hangup". If a connection was made, regardless if the line was not answered by the 911 operator, the PSAP will still receive the call. It is very important to remain on the line, even if you realize you misdialed. If you disconnect the line, the 911 operator must process the call as an unknown emergency, until otherwise determined.


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